Call Center Solutions & Management Call center infrastructure has changed dramatically in the last decade. Demands for stronger functionality arose in every sector of the industry. With this rise in demand, so did the cost to do business. Many telecommunications companies responded with highly complex systems that were rich in features. Their clients were paying large fees for 100% of this functionality while utilizing only a fraction of it. Technicate Computer Solutions understands that each client requires unique business logic to be successful in their arena. We've simplified the call center world through our research of the most cost effective solutions in the industry. These systems turn the tables by introducing custom feature sets never realized on other systems at a fraction of the cost. Dialing Feature Set Includes: VOIP/Analog/PRI support Web Based Interface Remote Agent Capable Call Center Administration Full Agent and Campaign Reporting Multi-Campaign & List Management Predictive/Adaptive Dialing Inbound/Outbound Campaigns These systems can be customized and can co-exist with existing platforms. We pride ourselves in learning and understanding our client's business logic so we can create a solution that is effective. Find out how we can provide your company with a managed solution that meets your business goals.